If that doesn’t work, check for a system update - something may have gone awry that Google needed to fix on the software side. Step 3: Press your Chromebook’s Power button to turn it back on. Step 2: The screen dims, and a pop-up appears. Step 1: Select and hold the Power button. If your Chromebook runs like a snail, your best bet is to just restart and see if the performance issue clears. Systemwide issues Your Chromebook runs very slowly You can choose to Save session log to record all this current information for later analysis or repair notes. If you see a function that doesn’t register as a success, that may be the source of your problem. If all went well, you should see a success marker beside each function. Battery tests will show basic charging info, but other tests will bring up an itemized list of the functions the test performed. Step 3: Tests may take a couple of minutes or even 15 to 20 minutes depending on what you are measuring. Image used with permission by copyright holder If you’ve narrowed down your problem to an issue like your battery, or you notice an issue like a particularly high CPU temperature, then select the appropriate option. Step 2: View your current data and check for any suspicious issues. Select the round Launcher button at the bottom-left of the screen, and use the search box at the top to type in “diagnostics.” The app should pop up with an icon that looks like a heart monitor line. Step 1: The Diagnostics tool is not currently in the app drawer, so you’ll have to go looking for it. Why is my printer offline? How to solve the most common printer problems How to take a screenshot on your Mac: the best methods in 2023Ĭommon Windows 11 problems and how to fix them Here’s how to use it if your Chromebook has the latest updates. If you’re struggling to understand a problem, it’s a good idea to pop this app open and run the appropriate test, keeping an eye on the data as you use the rest of our guide for more specific issues. Additional features as Google improves the app (it’s still a relatively new tool and more functionality is on its way).Run tests on all these features to automatically troubleshoot for apparent issues.See data on CPU usage, speed, and temperature.See information about battery health, cycles, and how much capacity it has lost since its first use.Check model and motherboard information.Alternatively, you can also go to to launch the store.The Diagnostics app Image used with permission by copyright holderĬhromebooks now have a Diagnostics app specifically for troubleshooting, which can provide valuable information when narrowing down your issue, monitoring a specific problem, or - if it comes down to it - knowing exactly what hardware you have for repairs or replacements. You can also search for it if you can’t find it. Click on the Launcher in the bottom-left corner of your screen and locate the Play Store in the app drawer.Here’s how you can install the WhatsApp app on your Chromebook: If you are using one of these versions, unfortunately, you’ll have to do with WhatsApp Web for now. It is also currently not available on Chrome OS Flex. All you have to do is install its app from the Google Play Store.īefore proceeding, it is worth mentioning that the Google Play Store is unavailable on some older Chromebook models. With this method, you can unlock the complete functionality of WhatsApp on your Chromebook. You can also use WhatsApp Web when your phone is offline. If you are going to use WhatsApp Web, here are some useful WhatsApp Web tips and tricks you can check out. And to be able to make calls, use the method listed below. You can use the messaging features through the web version. You are now logged in to your WhatsApp account on your Chromebook.
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